Shipping policy
RETURNS SHOULD BE SENT TO:
Southern Source Clothier
167 S. Cuthbert St.
Colquitt, Ga 39837
Return Policy Information
- We accept returns for store credit only. Due to fast turnover of merchandise, returns must be back at SSC within 14 days of the date received.
- Customer pays return shipping and original shipping fees are non-refundable.
- Merchandise must be in NEW condition - unworn, unwashed, odor free, without makeup or deodorant stains - in order to receive store credit for the returned item(s). Shoes must be returned in the original box and sent inside an additional protective shipping box or polymailer.
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Sale items are FINAL SALE and cannot be returned for store credit.
Incorrect/Damaged Merchandise
- If you believe you have received merchandise that is damaged or defective or that we shipped the incorrect product, we MUST be notified within 3 days of receiving the order or it cannot be returned. A photo of the incorrect/defective merchandise must be sent to this email address: southernsourceclothier@outlook.com
Return Processing Time
- All returns are typically processed within 48 hours of our facility receiving the return (excluding holidays and weekends). Please allow up to 5 days for your return to be processed. Once it is processed, we will notify you via email to the address associated with your order.